1.5.3 Can the landlord show the rental unit when the tenant is not at home?
If the landlord complies with the rules given in the answer above, the landlord can show the rental unit when the tenant is not at home.
1.5.4 What can the tenant do if the landlord enters illegally?
If a landlord does not follow these rules, a tenant can contact a Residential Tenancy Branch office to help resolve the dispute. If the dispute goes to dispute resolution and the dispute resolution officer believes the landlord may continue to enter the rental unit illegally, the tenant may be allowed to change the locks and keep the only keys. The tenant must give the landlord the keys when they move out. If the tenant does not do so, the landlord can deduct the cost of changing the locks from the security deposit with the tenant's permission or a dispute resolution officer's order.
1.5.5 Can a tenant change the locks?
Tenants must not change the locks without the landlord's permission or without a dispute resolution officer's order.
If an emergency occurs when the tenant is not at home and the door cannot be opened, the landlord or emergency personnel may remove the door.
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